From Digital Age to Nano Age. WorldWide.

Tag: customer

Atoms Lanka Solutions > customer
Robotic Automations

Sales knowledge automation platform 1up gets a third of its customer leads from memes | TechCrunch

January 22, 2025 6:41 PM0


When George Avetisov was the founder and CEO of cybersecurity startup HYPR, he spent a lot of time in the trenches with the company’s sales team. He quickly realized that regardless of how good his sales team was, they were consistently pulling in other departments to answer customer questions or fill out technical questionnaires. “They […]

© 2024 TechCrunch. All rights reserved. For personal use only.


Software Development in Sri Lanka

Robotic Automations

Regal claims its customer service chatbots are better than most | TechCrunch

November 7, 2024 6:02 PM0


People are generally skeptical of customer service chatbots, and many outright despise them. In a recent Gartner survey, 64% of consumers said that they’d prefer companies didn’t use AI of any kind — including chatbots — in their customer service. Fifty-three percent went so far as to say they’d weigh switching to a rival if […]

© 2024 TechCrunch. All rights reserved. For personal use only.


Software Development in Sri Lanka

Robotic Automations

Bret Taylor's customer service AI startup just raised $175M | TechCrunch

October 29, 2024 2:38 AM0


Sierra, the AI startup co-founded by OpenAI chairman Bret Taylor, has raised $175 million in a funding round that values the startup at $4.5 billion. Sierra, launched by Taylor and longtime Google exec Clay Bavor, focuses on selling AI-powered customer service chatbots to brands like WeightWatchers and Sirius XM. There’s an “agent” component, as well. […]

© 2024 TechCrunch. All rights reserved. For personal use only.


Software Development in Sri Lanka

Robotic Automations

After selling Drift, ex-HubSpot exec launches AI for customer success managers | TechCrunch

October 25, 2024 3:35 AM0


Elias Torres has achieved a lot for somebody who immigrated to the U.S. from Nicaragua at 17 without knowing any English. He served as a VP of engineering at HubSpot before co-founding Drift, a company that sold to Vista Equity for about $1.2 billion in 2021. “It’s very rare to get this far, but I’m […]

© 2024 TechCrunch. All rights reserved. For personal use only.


Software Development in Sri Lanka

Robotic Automations

How customer service AI startup Neuron7 convinced Keith Block to invest | TechCrunch

October 23, 2024 10:37 PM0


Five-year-old AI customer service startup Neuron7 just closed an oversubscribed $44 million Series B round led by Keith Block and his year-and-half-old venture firm, Smith Point Capital. Neuron7 sits in one of the most promising areas for AI technology: customer service. But unlike the hoards of ChatGPT customer chatbot startups, or those doing natural language […]

© 2024 TechCrunch. All rights reserved. For personal use only.


Software Development in Sri Lanka

Back
WhatsApp
Messenger
Viber