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Robotic Automations

LinkedIn targets users caught between TikTok and what used to be Twitter | TechCrunch


Two weeks ago, TechCrunch broke the news that LinkedIn was getting into games, helping users “deepen relationships” through puzzle-based interactions. And on Wednesday, TechCrunch reported that the Microsoft-owned social network was experimenting with short-form videos.

It’s as if LinkedIn is targeting a whole new “type” of user — one caught in limbo somewhere between two other well-known social networks.

Wordle’s viral growth kicked off on Twitter, leading The New York Times to dole out a reported seven-figure sum for the web-based word game. And TikTok is well past the billion-user mark, recently becoming the first non-game app to hit $10 billion in consumer spending, all for short-form video.

Splintering

Ever since Elon Musk bought Twitter in 2022 and changed its name to X, things haven’t quite been the same — latest figures suggest that in the U.S. alone, daily users of the app formerly known as Twitter have fallen by nearly a quarter in the months since becoming a plaything for one of the world’s wealthiest individuals.

Federated competitors like Mastodon and Bluesky have jostled for mindshare among ex-X users, and the mighty Meta has thrown its hat into the ring with Threads. But this disaggregation has left millions jumping half-heartedly between myriad different social networks, not quite sure where they should be hanging out.

TikTok can be likened to a next-gen version of Twitter, replete with short-form content, influencers, hashtags and trending topics — an obvious place to jump in some regards, but it’s simply too alien for many of those that grew up on Twitter.

Like just about every successful social network, Twitter grew organically — a combination of the right people, at the right time, with the right backers and the right technology to make it a scalable product in the hands of millions. It’s not possible to lift-and-shift that community onto a new platform at the drop of a hat, and the audience splintering we’ve seen in the aftermath was inevitable.

Twitter-sized hole

This is where LinkedIn is filling a giant hole in many people’s lives. Sure, we’ve all mocked the “professional social network” through the years and scoffed at the self-aggrandizing hustle culture that permeates the billion-plus community, but we’ve all got LinkedIn accounts and we’ve all turned to it at various times when we needed to, like when we’re looking for a new job or trying to network. And now it is serving as the obvious fallback as the bird app flounders.

This all takes us back to LinkedIn’s latest efforts to move with the times. Microsoft doled out north of $26 billion for LinkedIn seven years ago, and it has largely been quiet about its performance in the years since — however, it has been making sounds about its growth rate of late. It revealed that LinkedIn made $15 billion for its 2023 fiscal year, with almost half of that coming from corporate recruitment software. And a few weeks back, LinkedIn said that premium subscriptions brought in $1.7 billion last year (the kinds of numbers that Musk can only dream of over at X).

The notion that LinkedIn has been something of a salvation for Twitter-ditchers is nothing new, but we’re starting to see LinkedIn jump on its latent potential as something more than what most people think it is. Obviously LinkedIn can’t shake off its “business” shackles completely, and you shouldn’t expect to see Taylor Swift or Ronaldo promoting themselves on there any time soon (fingers crossed), but it’s clear that LinkedIn wants to ditch its “stuffy social network for jobseekers” reputation.

This isn’t to say that LinkedIn will see a surge of Gen Zers looking for a dose of thought-leadership delivered via pithy 10-second skits. And LinkedIn shouldn’t try to be Twitter or TikTok — it’s aimed at an entirely different audience. But it can certainly borrow some of their special sauce and appeal to a broader demographic.

As other social networks abandon news, and X no longer the force it once was for keeping on top of global events, LinkedIn was already capitalizing on this sea-change with more investment. And now with games and short-form videos in the mix, LinkedIn wants even more of the action.


Software Development in Sri Lanka

Robotic Automations

How a tiny 4-person startup, Supaglue, caught Stripe’s eye | TechCrunch


In Stripe’s annual letter, the company discussed several fast-growing areas, one of them being the “Revenue and Finance Automation” unit. Those are tools that help businesses manage billing, tax and revenue recognition. Stripe’s RFA unit will reach a $500 million annual run rate this year, the company said.

As part of its investment in RFA, the payments giant completed an “acqui-hire” of the four-person team from Supaglue, for an undisclosed sum. Supaglue raised a $6.8 million seed round in November 2021, led by Benchmark general partner Chetan Puttagunta. (Puttagunta did not respond to TechCrunch’s request for comment.)

Supaglue, formerly known as Supergrain, is an open source developer platform for user-facing integrations. At the same time, Stripe’s been working on real-time analytics and reporting across its platform and third-party apps for the Revenue and Finance Automation suite. This team is going to help accelerate that, a Stripe spokesperson told TechCrunch.

George Xing and Thomas Chen started Supaglue in 2021 after working on the data teams at Lyft and Uber. While there, they realized that managing data and business metrics across teams was inconsistent and fragmented, which could lead to bad decisions and even worse business outcomes, Xing told TechCrunch.

So they built a product that helps companies import and centralize customer data from third-party data sources like Salesforce or other customer relationship management systems into their own applications.

How did a tiny four-person startup catch the attention, and an acquihire offer, from mighty Stripe? Mutual work acquaintances introduced them, though Xing and Chen describe meeting Stripe as “pretty serendipitous.” After folks in their extended network made the introduction, and because Supaglue was also doing a fair amount of integration work, the two companies began having conversations, and when Stripe offered to buy them, they accepted.

“A big part of the RFA suite is also a unified data platform that reconciles data from each of those products and surfaces relevant insights to the end users of Stripe via dashboards, alerts, customer reporting and real-time analytics. It’s very similar to the original problem we were solving,” Xing said.

The Supaglue acqui-hire is one of many things going on at Stripe so far this year. Between the employee stock sale deal and securing partnerships with companies like authentication startup Clerk and a fun one with electric boat startup Navier, the company has been pretty busy. Considering the growth Stripe alluded to in its annual letter, Supaglue will likely quickly find fast friends within Stripe’s ecosystem.


Software Development in Sri Lanka

Robotic Automations

Robinhood's new Gold Card, BaaS challenges and the tiny startup that caught Stripe's eye | TechCrunch


Welcome to TechCrunch Fintech (formerly The Interchange)! This week, we’re looking at Robinhood’s new Gold Card, challenges in the BaaS space and how a tiny startup caught Stripe’s eye.

To get a roundup of TechCrunch’s biggest and most important fintech stories delivered to your inbox every Sunday at 7:30 a.m. PT, subscribe here

The big story

Robinhood took the wraps off its new Gold Card last week to much fanfare. It has a long list of impressive features, including 3% cash back and the ability to invest that cash back via the company’s brokerage account. A user can also put that cash back into Robinhood’s savings account, which offers 5% APY.  We’re curious to see how this new card will impact the company’s bottom line. But also, we are fascinated by how Robinhood incorporated the technology it acquired when buying startup X1 last summer for $95 million and turned it into a potentially very lucrative new offering.

Analysis of the week

The banking-as-a-service (BaaS) space is facing challenges. BaaS startup Synctera recently conducted a restructuring that affects about 15% of employees. The startup is not the only VC-backed BaaS company to have resorted to layoffs to preserve cash over the past year. Treasury Prime, Synapse and Figure have as well. Meanwhile, according to American Banker, the FDIC announced consent orders against Sutton Bank and Piermont Bank, telling them “to keep a closer eye on their fintechs’ compliance with the Bank Secrecy Act and money laundering rules.”

Dollars and cents

PayPal Ventures’ latest investment is in Qoala, an Indonesian startup that provides personal insurance products covering a variety of risks, including accidents and phone screen damage. MassMutual Ventures also participated in Qoala’s new $47 million round of funding.

New Retirement, a Mill Valley–based company building software to help people create financial retirement plans, has raised $20 million in a tranche of funding.

We last checked in on Zaver, a Swedish B2C buy-now-pay-later (BNPL) provider in Europe, when it raised a $5 million funding round in 2021. The company has now closed a $10 million extension to its Series A funding round, bringing its total Series A to $20 million.

What else we’re writing

Read all about how a tiny four-person startup, Supaglue, caught Stripe’s eye. Supaglue, formerly known as Supergrain, is an open source developer platform for user-facing integrations. The team is going to help Stripe on real-time analytics and reporting across its platform and third-party apps for its Revenue and Finance Automation suite.

Maju Kuruvilla is no longer CEO of one-click checkout company Bolt. He is replaced by Justin Grooms, Bolt’s global head of sales, who is now interim CEO. Kuruvilla, the former Amazon executive, took over as CEO in January 2022 after founder Ryan Breslow stepped down. The Information has more about Bolt’s woes here.

High-interest headlines

Inside Mercury’s stumble from fintech hero to target of the feds

RealPage and Plaid team to curb rental fraud

In HR software battle, Rippling makes up ground against Deel — at a cost 

Is Chime ready for an IPO? It has more primary customers than Chase

Inside a CEO’s bold claims about her hot fintech startup, which TC previously covered here.

Cloverleaf raises $7.3M in Series A extension

Abrigo acquires TPG Software

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Software Development in Sri Lanka

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