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SUSE launches a cloud observability service | TechCrunch

November 19, 2024 6:12 PM0


Luxembourg-based SUSE has long offered various services around its various Linux- and cloud-centric infrastructure and security tools. Yet what the company didn’t really offer before was a more traditional SaaS product. That’s changing now with the early access launch of SUSE Cloud Observability, a fully managed observability platform designed for Rancher-managed multi-cloud Kubernetes clusters. Rancher, […]

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Software Development in Sri Lanka

Robotic Automations

Regal claims its customer service chatbots are better than most | TechCrunch

November 7, 2024 6:02 PM0


People are generally skeptical of customer service chatbots, and many outright despise them. In a recent Gartner survey, 64% of consumers said that they’d prefer companies didn’t use AI of any kind — including chatbots — in their customer service. Fifty-three percent went so far as to say they’d weigh switching to a rival if […]

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Software Development in Sri Lanka

Robotic Automations

Bret Taylor's customer service AI startup just raised $175M | TechCrunch

October 29, 2024 2:38 AM0


Sierra, the AI startup co-founded by OpenAI chairman Bret Taylor, has raised $175 million in a funding round that values the startup at $4.5 billion. Sierra, launched by Taylor and longtime Google exec Clay Bavor, focuses on selling AI-powered customer service chatbots to brands like WeightWatchers and Sirius XM. There’s an “agent” component, as well. […]

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Software Development in Sri Lanka

Robotic Automations

Tesla is testing a robotaxi service that Elon Musk claims will launch next year | TechCrunch

October 24, 2024 5:09 AM0


Elon Musk said he hopes to launch a service that will let people hail self-driving Tesla vehicles in California and Texas sometime in 2025 — and claims his company has already been testing the service in the Bay Area with employees. The comments, made Wednesday on Tesla’s third-quarter earnings call, go farther than what Musk […]

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Software Development in Sri Lanka

Robotic Automations

Cato Networks adds a Digital Experience Monitoring service to its SASE platform | TechCrunch

October 24, 2024 12:26 AM0


Since it was founded in 2015, Cato Networks has evangelized the concept of a Secure Access Service Edge (SASE) platform that combines many of the features of software-defined networking, modern network security tools, and endpoint protection into a single service backed by a global private network. The promise here is that instead of managing dozens […]

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Software Development in Sri Lanka

Robotic Automations

Monogoto, an innovator in ‘connectivity as a service,’ raises $27M | TechCrunch

October 23, 2024 11:51 PM0


Connectivity and connected networks are part and parcel of the way many devices and services operate today, thanks to innovations and expansions in mobile networks, on-device processing, and the cloud. But behind the scenes, there remains a lot of fragmentation: Different regions, technologies, tariffs, and devices can spell a lot of work for enterprises or service […]

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Software Development in Sri Lanka

Robotic Automations

How customer service AI startup Neuron7 convinced Keith Block to invest | TechCrunch

October 23, 2024 10:37 PM0


Five-year-old AI customer service startup Neuron7 just closed an oversubscribed $44 million Series B round led by Keith Block and his year-and-half-old venture firm, Smith Point Capital. Neuron7 sits in one of the most promising areas for AI technology: customer service. But unlike the hoards of ChatGPT customer chatbot startups, or those doing natural language […]

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Software Development in Sri Lanka

Robotic Automations

SimpliSafe’s new outdoor monitoring service combines AI with human agents | TechCrunch

October 23, 2024 6:19 PM0


SimpliSafe has announced the addition of Active Guard Outdoor Protection to its monthly subscription offerings. The new tier includes an added layer of 24/7 monitoring to the home security service. Outdoor Protection Pro is available for $50 a month, a price that includes the Boston-based firm’s standard $32 indoor monitoring service. The new offering will only […]

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Software Development in Sri Lanka

Robotic Automations

Hit by hurricanes? FCC says you qualify for internet and mobile service subsidies | TechCrunch

October 21, 2024 9:59 PM0


As hurricanes batter the Atlantic and Gulf coasts of the United States, many people’s livelihoods are on hold and they’re struggling to make ends meet. The Federal Communications Commission (FCC) just decided that anyone affected by a natural disaster can get a break on broadband and mobile service; it’s not much, but every little bit […]

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Software Development in Sri Lanka

Robotic Automations

Lyft is working on a ‘service animal opt-in feature’ for passengers | TechCrunch

October 20, 2024 10:50 PM0


Uber and Lyft need to do more to support disabled passengers, especially those who are blind or visually impaired, according to protesters who gathered outside the companies’ headquarters on October 15. Wired spoke to protesters who shared stories about drivers passing them by or refusing to let them bring their guide dogs on a ride. […]

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Software Development in Sri Lanka

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