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Tag: service

Robotic Automations

Uber's subscription service reportedly target of FTC probe | TechCrunch


The Federal Trade Commission is investigating Uber over whether it broke consumer protection laws by allegedly automatically signing people up for its Uber One subscription service and making it hard to cancel, according to Bloomberg News. The investigation was opened earlier this year after the FTC received customer complaints. Uber told Bloomberg that its cancellation […]

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Software Development in Sri Lanka

Robotic Automations

Fondo wants to mitigate the US' accountant shortage with its AI bookkeeping service | TechCrunch


Despite all the talk of doom and gloom about the economy, entrepreneurship is actually on the rise in the U.S.: In 2024, an average of 430,000 new business applications were submitted every month, marking a 50% rise from 2019. But the number of accountants these new businesses will need to maintain their books, file taxes […]

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Software Development in Sri Lanka

Robotic Automations

Plex redesigns its app to look more like a streaming service | TechCrunch


Streaming service and media software maker Plex on Friday introduced a redesign of its software that puts more emphasis on discovery, easily accessing your watchlist, and other personalization features — including those for home media enthusiasts who still use the app to organize their media libraries. Over the years, the company has tried to balance […]

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Software Development in Sri Lanka

Robotic Automations

SUSE launches a cloud observability service | TechCrunch


Luxembourg-based SUSE has long offered various services around its various Linux- and cloud-centric infrastructure and security tools. Yet what the company didn’t really offer before was a more traditional SaaS product. That’s changing now with the early access launch of SUSE Cloud Observability, a fully managed observability platform designed for Rancher-managed multi-cloud Kubernetes clusters. Rancher, […]

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Software Development in Sri Lanka

Robotic Automations

Regal claims its customer service chatbots are better than most | TechCrunch


People are generally skeptical of customer service chatbots, and many outright despise them. In a recent Gartner survey, 64% of consumers said that they’d prefer companies didn’t use AI of any kind — including chatbots — in their customer service. Fifty-three percent went so far as to say they’d weigh switching to a rival if […]

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Software Development in Sri Lanka

Robotic Automations

Bret Taylor's customer service AI startup just raised $175M | TechCrunch


Sierra, the AI startup co-founded by OpenAI chairman Bret Taylor, has raised $175 million in a funding round that values the startup at $4.5 billion. Sierra, launched by Taylor and longtime Google exec Clay Bavor, focuses on selling AI-powered customer service chatbots to brands like WeightWatchers and Sirius XM. There’s an “agent” component, as well. […]

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Software Development in Sri Lanka

Robotic Automations

Tesla is testing a robotaxi service that Elon Musk claims will launch next year | TechCrunch


Elon Musk said he hopes to launch a service that will let people hail self-driving Tesla vehicles in California and Texas sometime in 2025 — and claims his company has already been testing the service in the Bay Area with employees. The comments, made Wednesday on Tesla’s third-quarter earnings call, go farther than what Musk […]

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Software Development in Sri Lanka

Robotic Automations

Cato Networks adds a Digital Experience Monitoring service to its SASE platform | TechCrunch


Since it was founded in 2015, Cato Networks has evangelized the concept of a Secure Access Service Edge (SASE) platform that combines many of the features of software-defined networking, modern network security tools, and endpoint protection into a single service backed by a global private network. The promise here is that instead of managing dozens […]

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Software Development in Sri Lanka

Robotic Automations

Monogoto, an innovator in ‘connectivity as a service,’ raises $27M | TechCrunch


Connectivity and connected networks are part and parcel of the way many devices and services operate today, thanks to innovations and expansions in mobile networks, on-device processing, and the cloud. But behind the scenes, there remains a lot of fragmentation: Different regions, technologies, tariffs, and devices can spell a lot of work for enterprises or service […]

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Software Development in Sri Lanka

Robotic Automations

How customer service AI startup Neuron7 convinced Keith Block to invest | TechCrunch


Five-year-old AI customer service startup Neuron7 just closed an oversubscribed $44 million Series B round led by Keith Block and his year-and-half-old venture firm, Smith Point Capital. Neuron7 sits in one of the most promising areas for AI technology: customer service. But unlike the hoards of ChatGPT customer chatbot startups, or those doing natural language […]

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Software Development in Sri Lanka

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