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“IVP’s Eric Liaw talks Klarna controversy, succession plans, and fundraising in today’s market


When IVP recently announced the closing of its 18th fund, I called Eric Liaw, a longtime general partner with the growth-stage firm, to ask a few questions. For starters, wringing $1.6 billion in capital commitments from its investors right now would seem a lot more challenging than garnering commitments during the frothier days of 2021, when IVP announced a $1.8 billion vehicle.

I also wondered about succession at IVP, whose many bets include Figma and Robinhood, and whose founder and earlier investors still loom large at the firm — both figuratively and literally. A recent Fortune story noted that pictures of firm founder Reid Dennis remain scattered “in all sorts of places throughout IVP’s San Francisco office.” Meanwhile, pictures of Todd Chaffee, Norm Fogelsong and Sandy Miller — former general partners who are now “advisory partners” — are mixed in with the firm’s general partners on the firm’s website, which, visually at least, makes less room for the current generation.

Not last, I wanted to talk with Liaw about Klarna, a portfolio company that made headlines last month when a behind-the-scenes disagreement over who should sit on its board spilled into public view. Below are parts of our chat, edited for length and clarity. You can listen to the longer conversation as a podcast here.

Congratulations on your new fund. Now you can relax for a couple of months! Was the fundraising process any more or less difficult this time given the market?

It’s really been a choppy period throughout. If you really rewind the clock, back in 2018 when we raised our 16th fund, it was a “normal” environment. We raised a slightly bigger one in 2021, which was not a normal environment. One thing we’re glad we didn’t do was raise an excessive amount of capital relative to our strategy, and then deploy it all very quickly, which other folks in our industry did. So [we’ve been] pretty consistent.

Did you take any money from Saudi Arabia? Doing so has become more acceptable, more widespread. I’m wondering if [Public Investment Fund] is a new or existing LP. 

We don’t typically comment on our LP base, but we don’t have capital from that region.

Speaking of regions, you were in the Bay Area for years. You have two degrees from Stanford. You’re now in London. When and why did you make that move?

We moved about eight months ago. I’ve actually been in the Bay Area since I was 18, when I came to Stanford for undergrad. That’s more years ago than I care to admit at this point. But for us, expansion to Europe was an organic extension of a strategy we’ve been pursuing. We made our first investment in Europe back in 2006, in Helsinki, Finland, in a company called MySQL that was acquired subsequently by Sun [Microsystems] for a billion dollars when that was not run-of-the-mill. Then, in 2013, we invested in Supercell, which is also based in Finland. In 2014, we became an investor in Klarna. And [at this point], our European portfolio today is about 20 companies or so; it’s about 20% of our active portfolio, spread over 10 different countries. We felt like putting some feet on the ground was the right move.

There has been a lot of drama around Klarna. What did you make of The Information’s reports about [former Sequoia investor] Michael Moritz versus Matt Miller, the Sequoia partner who was more recently representing the firm and has since been replaced by another Sequoia partner, Andrew Reed?

We’re smaller investors in Klarna. We aren’t active in the board discussions. We’re excited about their business performance. In many ways, they’ve had the worst of both worlds. They file publicly. They’re subject to a lot of scrutiny. Everyone sees their numbers, but they don’t have the currency [i.e., that a publicly traded company enjoys]. I think [CEO and co-founder] Sebastian [Siemiatkowski] is now much more open about the fact that they’ll be a public entity at some point in the not-too-distant future, which we’re excited about. The reporting, I guess if accurate, I can’t get behind the motivations. I don’t know exactly what happened. I’m just glad that he put it behind them and can focus on the business.

You and I have talked about different countries and some of their respective strengths. We’ve talked about consumer startups. It brings to mind the social network BeReal in France, which is reportedly looking for Series C funding right now or else it might sell. Has IVP kicked the tires on that company?

We’ve researched them and spoken to them in the past and we aren’t currently an investor, so I don’t have a lot of visibility into what their current strategy is. I think social is hard; the prize is massive, but the path to get there is pretty hard. I do think every few years, companies are able to establish a foothold even with the strength of Facebook-slash-Meta. Snap continues to have a strong pull; we invested in Snap pretty early on. Discord has carved out some space in the market for themselves. Obviously, TikTok has done something pretty transformational around the world. So the prize is big but it’s hard to get there. That’s part of the challenge of the fund, investing in consumer apps, which we’ve done, [figuring out] which of these rocket ships has enough fuel to break through the atmosphere and which will come back down to earth.

Regarding your new fund, that Fortune story noted that the firm isn’t named after founder Reid Dennis as proof that it was built to outlive him. Yet it also noted there are pictures of Dennis everywhere, and others of the firm’s past partners, and now advisers, are very prominently featured on IVP’s site. IVP talks about making room for younger partners; I do wonder if that’s actually happening. 

I would say without question, it’s happening. We have a strong culture and tradition of providing people in their careers the opportunity to move up in the organization to the highest echelons of the general partnership. I’m fortunate to be an example of that. Many of my partners are, as well. It’s not exclusively the path at the firm, but it’s a real opportunity that people have.

We don’t have a managing partner and we don’t have a CEO. We’ve had people enter the firm, serve the firm and our LPs, and also as they get to a different point in their lives and careers, take a step back and move on to different things, which by definition does create more room and responsibility for people who are younger and now are reaching that prime age in their careers to help carry the institution forward.

Can I ask: do those advisers still receive carry?

You can ask, but I don’t want to get into economics or things along that dimension. So I’ll quietly decline [that question]. But we do value their inputs and advice and their contributions to the firm over many years.

There’s obviously a valuation reset going on for every company seemingly that’s not a large language model company, which is a lot of companies. I’d guess that gives you easier access to top companies, but also hurts some of your existing portfolio companies. How is the firm navigating through it all?

I think in terms of companies that are raising money, the ones that are most promising will always have a choice, and there will always be competition for those rounds and thus those rounds and the valuations associated with them will always feel expensive. I don’t think anyone has ever reached a great venture outcome feeling like, “Man, I got a steal on that deal.” You always feel slightly uncomfortable. But the belief in what the company can become offsets that feeling of discomfort. That’s part of the fun of the job.


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Robinhood's new credit card goes after Apple Card with ability to invest cash-back perks | TechCrunch


Eight months after acquiring credit card startup X1 for $95 million, Robinhood announced today the launch of its new Gold Card, with a list of features that could even give Apple Card users envy.

Robinhood, better known for its brokerage app aimed at the everyday investor, is touting all sorts of benefits with its new card in an attempt to attract users. The card has no annual or foreign transaction fees. However, it will only be available for Robinhood Gold members, which costs $5 a month, or $50 annually. (Gold is a program that offers other benefits like 5% APY on an account’s uninvested brokerage cash.) 

Gold Card users can earn 3% cash back on all categories, including restaurants and groceries, and 5% cash bank when booking travel at Robinhood’s new travel portal. That cash back can be transferred to brokerage accounts, which can go toward making investments like stock purchases, the company says. The ability to invest using cash back is the big innovation that X1 developed prior to getting acquired.

Another interesting feature of the Gold Card includes the ability to provide cards for family members. This is the first time that Robinhood has introduced a family-oriented financial product, Robinhood Money General Manager Deepak Rao told TechCrunch. Rao was the founder and CEO of X1 before joining Robinhood in the acquisition. 

Users will have the ability to add up to five family members as cardholders to their account with every cardholder receiving their own card. Additional cardholders can be any age, giving parents a way to help teens build credit and monitor spending. The ability to provide cards to family members will extend even to those visiting from other countries.

“A user can provide cards to parents, children or caregivers and set the right kind of controls and protection, while also helping them build their credit,” Rao said. “They don’t have to provide any other information than their name and date of birth and Social Security number if they have one. If you’re worried about spending limits, you can put a dollar amount limit and also a child-safe mode for kids.”

The Card also allows users to create and delete virtual cards for one-time purchases and will have an APR of 20.24% – 29.99%, which Robinhood said will vary with the market based on the Prime Rate.

Robinhood is also making its physical cards numberless so if they are lost or stolen, users won’t have to swap out all their card information. The company is also launching a new app to go along with the new Gold Card that will be completely separate from its investment app, Rao said. 

Generally, the Gold account offers up to $2.25 million FDIC insurance from a network of partner banks.

Cash back

Robinhood’s entrance into the credit card market is clearly taking a cue from the likes of Apple, which has seen great success with its own card (despite hiccups with its partnership with Goldman Sachs). By forgoing hidden fees like annual or late fees, and by applying its cash back daily, Apple Card topped more than 12 million users as of January.

Many cards offer cash back but often restrict it to certain categories. This card is generous in its cash-back offer. Apple, for instance, offers 3% cash back on all purchases made at Apple, and on purchases made at select merchants when using the Apple Card with Apple Pay. In general, purchases made on Apple Card with Apple Pay earn users 2% back. But Apple also offers a Family Sharing feature, and a high-yield savings account offering 4.5% interest.

Obviously, Robinhood will earn interchange revenue from the credit cards, standard transaction fees paid by the merchants. It has earned interchange revenue off of its debit cards, which launched in 2018. Coastal Community Bank is Robinhood’s banking partner on the new Gold Card.

The new credit card is part of Robinhood’s evolving business model and offerings over the years. In December of 2022, the company announced Robinhood Retirement, which it described as the “first and only” individual retirement account (IRA) with a 1% match on every eligible dollar contributed. Gold Membership, a requirement to get the Gold Card, increases the eligible match to  up to 3% match.

“There’s always been special perks and opportunities reserved for the wealthy that make them even richer. It’s why we started Robinhood…” Robinhood co-founder and CEO Vlad Tenev said in a written statement. “Today’s announcements…bring us one step closer to the goal of giving everyone better access to the financial system.”

Robinhood Gold Card, explained:

What are the requirements to apply for a Robinhood Gold Card?

You must be a Robinhood Gold card member.

You must first meet the following credentials in order to apply for a card:

  • Must have a Robinhood Gold account.
  • Be 18 years or older
  • Have a valid social security number (not a taxpayer identification number)
  • Have a legal U.S. residential address within the 50 states (exceptions may apply for active U.S. military personnel stationed abroad)
  • Be a U.S. citizen, U.S. permanent resident, or have a valid U.S. visa

Are there monthly fees associated with a Robinhood Gold Card?

You must be a Robinhood Gold member to apply for the card. It costs $5 a month, or $50 a year, to become a Robinhood Gold member.

Are there foreign transaction fees associated with a Robinhood Gold Card?

No, there are no foreign transaction fees.

Will my credit be pulled when applying for a Robinhood Gold Card?

Robinhood doesn’t do a hard pull on your credit until you accept the card offer. 

What are the cash back perks and benefits of this card?

  • Users can earn 3% cash back on all categories. That cash back can be transferred to brokerage accounts, which can go toward making investments like stock purchases.
  • Users will have the ability to add up to five family members as cardholders to their account with every cardholder receiving their own card. 
  • Cardholders can create and delete virtual cards for one-time purchases.
  • The physical cards will be numberless so if they are lost or stolen, users won’t have to swap out all their card information. 

Is Robinhood Gold FDIC insured?

Robinhood offers up to $2.25 million in FDIC insurance through a network of partner banks.

You can check out the full archive of Robinhood’s event announcing the Gold Card below.

Want more fintech news in your inbox? Sign up for TechCrunch Fintech here.

This post was originally published March 26 at 4 p.m. PT, and has been updated to include Robinhood’s stream and additional remarks.


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Fisker loses customers' money, Robinhood launches a credit card, and Google generates travel itineraries | TechCrunch


Hey, folks, welcome to Week in Review (WiR), TechCrunch’s newsletter recapping the notable happenings in tech over the past few days.

This week, TC’s auto reporter Sean O’Kane revealed how EV startup Fisker temporarily lost track of millions of dollars in customer payments as it scaled up deliveries, leading to an internal audit that started in December and took months to complete.

Elsewhere, Lorenzo reported how Facebook snooped on users’ Snapchat traffic in a secret project known internally at Meta as “Project Ghostbusters.” According to court documents, the goal was to intercept and decrypt the network traffic between people using Snapchat’s app and its servers.

And Manish wrote about the resignation of Stability AI founder and CEO Emad Mostaque late last week. Mostaque’s departure from Stability AI — the startup known for its popular image generation tool Stable Diffusion — comes amid an ongoing struggle for stability (pun intended) at the company, which was reportedly spending ~$8 million a month as of October 2023 with little revenue to show for it.

Lots else happened. We recap it all in this edition of WiR — but first, a reminder to sign up to receive the WiR newsletter in your inbox every Saturday.

News

Fisker suspended: Fisker’s bad week continued with a halt in the startup’s stock trading. The New York Stock Exchange moved to take Fisker off the exchange, citing its “abnormally low” stock levels.

AI-powered itineraries: In an upgrade to its Search Generative Experience, Google has added the ability for users to ask Google Search to plan a travel itinerary. Using AI, Search will draw on ideas from websites around the web along with reviews, photos and other details.

Robinhood’s new card: Nine months after acquiring credit card startup X1 for $95 million, Robinhood on Wednesday announced the launch of its new Gold Card, powered by X1’s technology, with a list of features that could make Apple Card users envious.

At AT&T, mum’s the word: The personal information of some 73 million AT&T customers spilled online this week. But AT&T won’t say how — despite the hack responsible having happened over three years ago.

Funding

Booming Copilot: Copilot, the budgeting app, has raised $6 million in a Series A round led by Nico Wittenborn’s Adjacent. The app is benefiting partly from the death of Mint, Intuit’s financial management product.

Liquid assets: In a piece looking at the wider VC-backed beverage industry, Rebecca and Christine note canned water startup Liquid Death’s recent $67 million fundraise, which brought the company’s total raised to more than $267 million. Talk about liquidity.

HVAC venture: Dan Laufer, a former Nextdoor exec, has raised $25 million from Canvas Ventures and others for PipeDreams, a startup that acquires mom-and-pop HVAC and plumbing companies and scales them using its software that helps with scheduling and marketing.

Analysis

Is Nvidia the next AWS?: Ron writes about how there’s lots of parallels in Nvidia’s and AWS’ growth trajectories.

Podcasts

This week on Equity, the crew dug into Robinhood’s new credit card, Fisker’s latest woes and even Databricks’ new AI model that it spent $10 million to spin up. They also spotlit two companies building startups focused around kids, and, to wrap up, looked at a new $100 million fund that seeks to back innovative climate tech.

Meanwhile, on Found, Allison Wolff, the co-founder and CEO of Vibrant Planet, a cloud-based planning and monitoring tool for adaptive land management, discussed why the wildfires we’re seeing today are hotter and spreading more quickly than we can contain and how proper land management can help foster lower, slower-burning fires.

And on Chain Reaction, Jacquelyn interviewed Scott Dykstra, CTO and co-founder of Space and Time. Space and Time aims to be a verifiable compute layer for web3 that scales zero-knowledge proofs, a cryptographic action used to prove something about a piece of data without revealing the origin data itself.

Bonus round

Spotify tests online learning: In its ongoing efforts to get its 600 million+ users to spend more time and money on its platform, Spotify is spinning up a new line of content: e-learning. Beginning with a rollout in the U.K., the (traditionally audio) streaming platform is testing the waters for an online education offering of freemium video courses.


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Robotic Automations

Robinhood's new Gold Card, BaaS challenges and the tiny startup that caught Stripe's eye | TechCrunch


Welcome to TechCrunch Fintech (formerly The Interchange)! This week, we’re looking at Robinhood’s new Gold Card, challenges in the BaaS space and how a tiny startup caught Stripe’s eye.

To get a roundup of TechCrunch’s biggest and most important fintech stories delivered to your inbox every Sunday at 7:30 a.m. PT, subscribe here

The big story

Robinhood took the wraps off its new Gold Card last week to much fanfare. It has a long list of impressive features, including 3% cash back and the ability to invest that cash back via the company’s brokerage account. A user can also put that cash back into Robinhood’s savings account, which offers 5% APY.  We’re curious to see how this new card will impact the company’s bottom line. But also, we are fascinated by how Robinhood incorporated the technology it acquired when buying startup X1 last summer for $95 million and turned it into a potentially very lucrative new offering.

Analysis of the week

The banking-as-a-service (BaaS) space is facing challenges. BaaS startup Synctera recently conducted a restructuring that affects about 15% of employees. The startup is not the only VC-backed BaaS company to have resorted to layoffs to preserve cash over the past year. Treasury Prime, Synapse and Figure have as well. Meanwhile, according to American Banker, the FDIC announced consent orders against Sutton Bank and Piermont Bank, telling them “to keep a closer eye on their fintechs’ compliance with the Bank Secrecy Act and money laundering rules.”

Dollars and cents

PayPal Ventures’ latest investment is in Qoala, an Indonesian startup that provides personal insurance products covering a variety of risks, including accidents and phone screen damage. MassMutual Ventures also participated in Qoala’s new $47 million round of funding.

New Retirement, a Mill Valley–based company building software to help people create financial retirement plans, has raised $20 million in a tranche of funding.

We last checked in on Zaver, a Swedish B2C buy-now-pay-later (BNPL) provider in Europe, when it raised a $5 million funding round in 2021. The company has now closed a $10 million extension to its Series A funding round, bringing its total Series A to $20 million.

What else we’re writing

Read all about how a tiny four-person startup, Supaglue, caught Stripe’s eye. Supaglue, formerly known as Supergrain, is an open source developer platform for user-facing integrations. The team is going to help Stripe on real-time analytics and reporting across its platform and third-party apps for its Revenue and Finance Automation suite.

Maju Kuruvilla is no longer CEO of one-click checkout company Bolt. He is replaced by Justin Grooms, Bolt’s global head of sales, who is now interim CEO. Kuruvilla, the former Amazon executive, took over as CEO in January 2022 after founder Ryan Breslow stepped down. The Information has more about Bolt’s woes here.

High-interest headlines

Inside Mercury’s stumble from fintech hero to target of the feds

RealPage and Plaid team to curb rental fraud

In HR software battle, Rippling makes up ground against Deel — at a cost 

Is Chime ready for an IPO? It has more primary customers than Chase

Inside a CEO’s bold claims about her hot fintech startup, which TC previously covered here.

Cloverleaf raises $7.3M in Series A extension

Abrigo acquires TPG Software

Want to reach out with a tip? Email me at maryann@techcrunch.com or send me a message on Signal at 408.204.3036. You can also send a note to the whole TechCrunch crew at tips@techcrunch.com. For more secure communications, click here to contact us, which includes SecureDrop (instructions here) and links to encrypted messaging apps.


Software Development in Sri Lanka

Robotic Automations

TechCrunch Minute: Robinhood's credit card has arrived to take on Apple and any upcoming challengers | TechCrunch


Robinhood’s new credit card was revealed Tuesday, and though it’s only available for Robinhood Gold members, the Gold Card does have a feature that’s spurring headlines: the ability to invest cash-back bonuses into investments.

The announcement comes eight months after the acquisition of the startup X1 for $95 million, and it just so happens one of X1’s biggest features was the ability to invest cash-back benefits. Coincidence? Obviously not! Robinhood is hoping that bonus, plus a slew of other perks, including the ability to add family members as cardholders, even if they’re young or without a Social Security number, will be enough to pull customers away from Apple’s pull.

But what gives with tech companies getting into the consumer credit game? You could argue that Robinhood’s choice to offer a card is just an extension of its already expanding portfolio of financial products. But Apple also has a card, recall. And the tech giant is getting deeper into the realm of personal finance as time goes along.

Tech companies expanding their product remit over time is not new — hell, I wrote about it back in 2014 — but it’s notable to see how day to day consumer finance is becoming a technology story. Hit the clip, let’s chat!


Software Development in Sri Lanka

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