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Spain bans Meta from launching election features on Facebook, Instagram over privacy fears | TechCrunch


Meta has been banned from launching features on Facebook and Instagram that would have collected data on voters in Spain using the social networks ahead of next month’s European Elections. The local data protection authority, the AEPD, has used emergency powers to protect local users’ privacy. Meta confirmed to TechCrunch it has complied with the […]

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EU opens child safety probes of Facebook and Instagram, citing addictive design concerns | TechCrunch


Facebook and Instagram are under formal investigation in the European Union over child protection concerns, the Commission announced Thursday. The proceedings follow a raft of requests for information to parent entity Meta since the bloc’s online governance regime, the Digital Services Act (DSA), started applying last August. The development could be significant as the formal […]

© 2024 TechCrunch. All rights reserved. For personal use only.


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Threads is testing cross-posting from Instagram globally | TechCrunch


Meta is encouraging more users to post to its X rival Threads. In its latest experiment, the company is providing an easy toggle for users to cross-post from Instagram to Threads, the company told TechCrunch. Earlier today, users shared that they saw control for cross-posting on their Instagram accounts. Users could cross-post an individual post […]

© 2024 TechCrunch. All rights reserved. For personal use only.


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Meta adds its AI chatbot, powered by Llama 3, to the search bar across its apps | TechCrunch


Meta’s making several big moves today to promote its AI services across its platform. The company has upgraded its AI chatbot with its newest large language model, Llama 3, and it is now running it in the search bar of its four major apps (Facebook, Messenger, Instagram and WhatsApp) across multiple countries. Alongside this, the company launched other new features, such as faster image generation and access to web search results.

This confirms and extends a test that TechCrunch reported on last week, when we spotted that the company had started testing Meta AI on Instagram’s search bar.

Additionally, the company is also launching a new meta.ai site for users to access the chatbot.

The news underscores Meta’s efforts to stake out a position as a mover and shaker amid the current hype for generative AI tools among consumers. Chasing after other popular services in the market such as those from OpenAI, Mark Zuckerberg claimed today that Meta AI is possibly the “most intelligent AI assistant that you can freely use.”

Meta first rolled out Meta AI in the U.S. last year. It is now expanding the chatbot in the English language in over a dozen countries, including Australia, Canada, Ghana, Jamaica, Malawi, New Zealand, Nigeria, Pakistan, Singapore, South Africa, Uganda, Zambia and Zimbabwe.

The company last week started testing Meta AI in countries like India and Nigeria, but notably, India was missing from today’s announcement. Meta said that it plans to keep Meta AI in test mode in the country at the moment.

“We continue to learn from our users tests in India. As we do with many of our AI products and features, we test them publicly in varying phases and in a limited capacity,” a company spokesperson said in a statement.

New features

Users could already ask Meta AI for writing or recipe suggestions. Now, they can also ask for web-related results powered by Google and Bing.

Image Credits: Meta

The company said that it is also making image generation faster. Plus, users can ask Meta AI to animate an image or turn an image into a GIF. Users can see the AI tool modifying the image in real time as they type. The company has also worked on making image quality of AI-generated photos better.

Image Credits: Meta

AI-powered image-generation tools have been bad at spelling out words. Meta claims that its new model has also shown improvements in this area.

All AI things everywhere at once

Meta is adopting the approach of having Meta AI available in as many places as it can. It is making the bot available on the search bar, in individual and group chats and even in the feed.

Image Credits: Meta

The company said that you can ask questions related to posts in your Facebook feed. For example, if you see a photo of the aurora borealis, you could ask Meta AI for suggestions about what is the best time to visit Iceland to see northern lights.

Image Credits: Meta

Meta AI is already available on the Ray-Ban smart glasses, and the company said that soon it will be available on the Meta Quest headset, too.

There are downsides to having AI in so many places. Specifically, the models can “hallucinate” and make up random, often non-sensical responses, so using them across multiple platforms could end up presenting a content moderation nightmare. Earlier this week, 404 Media reported that Meta AI, chatting in a parents group, said that it had a gifted and academically challenged child who attended a particular school in New York. (Parents spotted the odd message, and Meta eventually also weighed in and removed the answer, saying that the company would continue to work on improving these systems.)

“We share information within the features themselves to help people understand that AI might return inaccurate or inappropriate outputs. Since we launched, we’ve constantly released updates and improvements to our models, and we’re continuing to work on making them better,” Meta told 404 Media.


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Meta's Oversight Board probes explicit AI-generated images posted on Instagram and Facebook | TechCrunch


The Oversight Board, Meta’s semi-independent policy council, it turning its attention to how the company’s social platforms are handling explicit, AI-generated images. Tuesday, it announced investigations into two separate cases over how Instagram in India and Facebook in the U.S. handled AI-generated images of public figures after Meta’s systems fell short on detecting and responding to the explicit content.

In both cases, the sites have now taken down the media. The board is not naming the individuals targeted by the AI images “to avoid gender-based harassment,” according to an e-mail Meta sent to TechCrunch.

The board takes up cases about Meta’s moderation decisions. Users have to appeal to Meta first about a moderation move before approaching the Oversight Board. The board is due to publish its full findings and conclusions in the future.

The cases

Describing the first case, the board said that a user reported an AI-generated nude of a public figure from India on Instagram as pornography. The image was posted by an account that exclusively posts images of Indian women created by AI, and the majority of users who react to these images are based in India.

Meta failed to take down the image after the first report, and the ticket for the report was closed automatically after 48 hours after the company didn’t review the report further. When the original complainant appealed the decision, the report was again closed automatically without any oversight from Meta. In other words, after two reports, the explicit AI-generated image remained on Instagram.

The user then finally appealed to the board. The company only acted at that point to remove the objectionable content and removed the image for breaching its community standards on bullying and harassment.

The second case relates to Facebook, where a user posted an explicit, AI-generated image that resembled a U.S. public figure in a Group focusing on AI creations. In this case, the social network took down the image as it was posted by another user earlier, and Meta had added it to a Media Matching Service Bank under “derogatory sexualized photoshop or drawings” category.

When TechCrunch asked about why the board selected a case where the company successfully took down an explicit AI-generated image, the board said it selects cases “that are emblematic of broader issues across Meta’s platforms.” It added that these cases help the advisory board to look at the global effectiveness of Meta’s policy and processes for various topics.

“We know that Meta is quicker and more effective at moderating content in some markets and languages than others. By taking one case from the US and one from India, we want to look at whether Meta is protecting all women globally in a fair way,” Oversight Board Co-Chair Helle Thorning-Schmidt said in a statement.

“The Board believes it’s important to explore whether Meta’s policies and enforcement practices are effective at addressing this problem.”

The problem of deep fake porn and online gender-based violence

Some — not all — generative AI tools in recent years have expanded to allow users to generate porn. As TechCrunch reported previously, groups like Unstable Diffusion are trying to monetize AI porn with murky ethical lines and bias in data.

In regions like India, deepfakes have also become an issue of concern. Last year, a report from the BBC noted that the number of deepfaked videos of Indian actresses has soared in recent times. Data suggests that women are more commonly subjects for deepfaked videos.

Earlier this year, Deputy IT Minister Rajeev Chandrasekhar expressed dissatisfaction with tech companies’ approach to countering deepfakes.

“If a platform thinks that they can get away without taking down deepfake videos, or merely maintain a casual approach to it, we have the power to protect our citizens by blocking such platforms,” Chandrasekhar said in a press conference at that time.

While India has mulled bringing specific deepfake-related rules into the law, nothing is set in stone yet.

While the country there are provisions for reporting online gender-based violence under law, experts note that the process could be tedious, and there is often little support. In a study published last year, the Indian advocacy group IT for Change noted that courts in India need to have robust processes to address online gender-based violence and not trivialize these cases.

There are currently only a few laws globally that address the production and distribution of porn generated using AI tools. A handful of U.S. states have laws against deepfakes. The UK introduced a law this week to criminalize the creation of sexually explicit AI-powered imagery.

Meta’s response and the next steps

In response to the Oversight Board’s cases, Meta said it took down both pieces of content. However, the social media company didn’t address the fact that it failed to remove content on Instagram after initial reports by users or for how long the content was up on the platform.

Meta said that it uses a mix of artificial intelligence and human review to detect sexually suggestive content. The social media giant said that it doesn’t recommend this kind of content in places like Instagram Explore or Reels recommendations.

The Oversight Board has sought public comments — with a deadline of April 30 — on the matter that addresses harms by deep fake porn, contextual information about the proliferation of such content in regions like the U.S. and India, and possible pitfalls of Meta’s approach in detecting AI-generated explicit imagery.

The board will investigate the cases and public comments and post the decision on the site in a few weeks.

These cases indicate that large platforms are still grappling with older moderation processes while AI-powered tools have enabled users to create and distribute different types of content quickly and easily. Companies like Meta are experimenting with tools that use AI for content generation, with some efforts to detect such imagery. However, perpetrators are constantly finding ways to escape these detection systems and post problematic content on social platforms.


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Ten years later, Facebook's Oculus acquisition hasn't changed the world as expected | TechCrunch


Every year, Time Magazine issues a list of the 200 best inventions of the past 12 months. Frankly, I don’t know how the editors do it. The dirty secret of this job is that true, game-changing inventions rarely cross your desk. In fact, you’re extraordinarily lucky if you average one a year.

Oculus’ Rift prototype felt like just such a device when it first crossed my radar more than a decade ago. More than anything, the system resembled a hastily duct-taped ski mask. It was a remarkable presentation, in hindsight — an all-too-rare glimpse into a plucky entrepreneurial tech spirit. It evokes a flood of romanticized images of Homebrew Computer Club nerds soldering together circuit boards in South Bay garages.

A decade has now passed since Meta (née Facebook) announced plans to acquire the startup for $2 billion. A decade after the deal was announced, it’s safe to say that the VR headset hasn’t changed the world we live in. But there’s always that little-discussed middle ground between transforming the human condition and just being an abject dumpster fire of failure. So, where, as of April 2024, does the Facebook/Oculus deal rank?

“Immersive gaming will be the first, and Oculus already has big plans here that won’t be changing and we hope to accelerate,” Mark Zuckerberg wrote at the time. “After games, we’re going to make Oculus a platform for many other experiences. Imagine enjoying a court side seat at a game, studying in a classroom of students and teachers all over the world or consulting with a doctor face-to-face — just by putting on goggles in your home.”

Image Credits: David Fitzgerald/Sportsfile / Getty Images

Facebook’s founder referred to the Oculus Rift as a “new communication platform,” comparing it to computers, the internet and smartphones before it. He suggested that the “dream of science fiction” was now a reality — one that Facebook had suddenly cornered. It’s hard to overstate how transformative Zuckerberg believed the technology to be. It was, after all, the gateway to the metaverse.

Should anyone doubt the company’s commitment to the concept, in late 2021, it rebranded itself as “Meta,” killing off the Oculus brand the same afternoon. Surely social media platforms wouldn’t dominate online discourse forever. They would eventually give way to something wholly new. Except that despite that $500 billion rebrand, Zuckerberg and company never did a particularly good job of defining the metaverse. They simply insisted that it was an exciting thing that you should be excited about.

Image Credits: Facebook

I suspect that were you to perform a blind poll, the majority of people who are familiar with the term meta would describe something like Second Life, the virtual world that to be on its fifth or sixth life by now. Mark Zuckerberg is probably as guilty as any single person for perpetuating that perception, happily working his hardest to make the company’s Horizon Worlds platform synonymous with conceptions of the metaverse. Remember what a big deal it was when its avatars finally got legs?

So where are we now? It’s complicated, obviously. From a purely financial standpoint (the only language shareholders speak), things are bleak. Between the end of 2020 and the first quarter of 2024, the company’s metaverse division lost $42 billion. That’s roughly 21x the price it paid for Oculus, not adjusting for inflation. That’s a little over one-fourth a Zuckerberg (not adjusted for inflation — i.e., BJJ-related bulking).

Why is Meta hemorrhaging that much money? The simple and cynical answer is, because it can. The corporation made $134 billion in revenue and $39.1 billion in net income last year. That’s not to say that having a division that’s $42 billion in the red over four years doesn’t impact its bottom line, of course. But Facebook believes it’s playing the long game here.

Image Credits: Brian Heater

It’s widely believed that Meta sells its Quest headsets at a loss. This is despite the fact that the company has easily the best manufacturing scale in the industry. It doesn’t take an MBA to understand that this is a terrible short-term strategy, but again, Meta believes it’s playing the long game. The end game is getting enough of these devices into people’s hands to reach a critical mass of adoption, word of mouth and developer content. If you can’t do that while turning a profit, well, you gotta spend money to make money, right?

It continues to be a massive bet. How long the company is willing to play the long game here, however, largely comes down to how much patience Meta’s shareholders have. If it can truly saturate the market and corner content, it will be better positioned to capitalize on mixed reality’s hypothetical exponential growth.

It has already edged the competition out of the market and generally sucked the air out of the room. As an HTC Vive exec told me back in February at MWC, “I think Meta has adjusted the market perception of what this technology should cost.” Other companies can’t compete on price and content in the customer space, so the savviest of the bunch have moved over to enterprise, where clients have much deeper pockets.

If you judge the company’s journey in terms how much of the VR headset market it controls, it’s been a wild and unprecedented success. According to IDC, Meta had a 50.2% share as of Q2 2023. Of course, we’re not talking about smartphone figures here. As of early 2023, Meta was estimated to have sold 20 million headsets. At the end of the year, the Quest 2 was still outselling the Quest 3. One part of the Meta thesis has absolutely played out: People are looking for an inexpensive on-ramp to the technology.

Image Credits: Brian Heater

When Apple announced the Vision Pro at WWDC 2024, I received a flood of unsolicited comments from VR headset manufacturers all stating they saw the iPhone maker’s headset as validation for the space. You can cynically (and correctly) point out that everyone says some version of that when Apple enters their vertical, and many of them don’t make it out the other side in one piece.

But I concur that Apple throwing its hat in the ring after decades of failed VR attempts does constitute validation. That’s absolutely the case for Meta. Zuckerberg happily used the opportunity to point out that his headsets were (1) significantly less expensive and (2) didn’t require an external battery. Meta also had a large head start in terms of VR-specific content. Naturally, Zuckerberg also insisted that his product was vastly superior in spite of the significantly lower price point.

“It seems like there are a lot of people who just assumed that Vision Pro would be higher quality because it’s Apple and it costs $3,000 more,” he noted in February, “but honestly, I’m pretty surprised that Quest is so much better for the vast majority of things that people use these headsets for, with that price differential.”

Sorry, Zuck, the Vision Pro is the more impressive piece of technology. Whether it’s $3,000 more impressive is a different conversation. What I can tell you right now is that the pricing gulf puts these products into different categories. Apple is targeting business customers at that price point, while Meta is far more committed to democratizing access by — again — losing money on a per-unit basis.

It’s still early days for Vision Pro — and, really, mixed reality in general. If it ever does truly become ubiquitous, it will be the result of countless hard-fought battles. As we mark a decade since the Oculus acquisition, I find myself returning to the above Zuckerberg comment: “Imagine enjoying a courtside seat at a game, studying in a classroom of students and teachers all over the world or consulting with a doctor face-to-face — just by putting on goggles in your home.”

Re-reading this from the vantage point of 2024, it strikes me that he was right about the content, but not necessarily the delivery mechanism. The past four years have dramatically impacted how we interact with each other, the world and day-to-day activities. The pandemic de-stigmatized so many virtual activities. But for the time being, no headsets are required.


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Facebook takes on TikTok with a new, vertical-first video player | TechCrunch


Facebook is introducing a new, full-screen video player on Wednesday, which offers a more consistent design and experience for all types of video lengths, including short-form Reels, long-form videos and even Live content. The upgraded player, which will first launch in the U.S. and Canada, aims to streamline the experience for both watching and sharing video content. But more importantly, it will default to showing videos in vertical mode and will also allow Facebook to recommend the most relevant video to watch next, no matter what type of video that may be: long, short or live.

The latter change could potentially affect key factors that creators and advertisers care about, like watch time, number of views, reach and more. For Facebook, meanwhile, more people watching videos on the platform could allow it to increase time onsite, plus advertising views and clicks, among other things. It also gives Facebook a way to better compete against other popular video platforms that rely on algorithmic recommendations, like YouTube and TikTok, as it broadens the pool of possible recommendations to include more video formats.

Image Credits: Meta

These improved recommendations will also appear outside the player, on the Facebook Feed and Video tab. In addition, Facebook said it will show users more Reels going forward, given the demand for short-form video.

Facebook says its upgraded player will also offer new controls like a full-screen mode for horizontal videos and a slider to skip around in longer videos. Plus, users will be able to tap on the video to bring up more options to do things, like pause and jump back or forward 10 seconds.

Image Credits: Meta

Notably, the player will default to showing videos in vertical mode, like TikTok, though users will be able to access a full-screen option for horizontal videos that allows them to flip to watch in landscape mode. TikTok, by comparison, has also tested horizontal videos and long-form content of 30 minutes as it looks to compete with YouTube and other sites.

Facebook says the decision to prioritize the smartphone-driven vertical video format came about because it’s seen a shift in video consumption, where much of the viewing now takes place on mobile.

Facebook’s player will first roll out to iOS and Android devices in the U.S. and Canada before expanding globally in the months ahead.

An improved video-playing experience could potentially help Facebook capture the attention of a younger audience, too.

Image Credits: Meta

Although Facebook has declined in popularity with Gen Z over the past decade, The New York Times recently reported that many young people are now turning to the site for its Marketplace. That offers Facebook the opportunity to try to capture their attention in other ways, while on the site, including through Gen Z’s preferred social format, video.

There are other hints that young people are starting to rediscover Facebook, too. A report by NBC News indicated that Gen Z was boosting the “Facebook poke” — a long-forgotten gesture that was a simple way of saying hi. In March, Facebook announced that it had seen a 13x spike in pokes over the past month, for example.

The timing of the video player change also comes at a time when U.S. lawmakers are weighing a possible TikTok ban, which, if enacted, could increase video consumption on other social platforms.


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WhatsApp was down in Meta's second big outage this year | TechCrunch


For the second time in just over a month, Meta’s apps, including WhatsApp, and to some extent, Messenger and Instagram, faced outages and intermittent issues. While it’s rare for services as large as those operated by Meta to go down entirely, Meta’s status page detailed disruptions to key business services, including its Ads Manager, Messenger Platform, WhatsApp Business API and others. WhatsApp also confirmed the outage in an update to its X account.

“We know some people are experiencing issues right now, we’re working on getting things back to 100% for everyone as quickly as possible,” the company shared at 2:55 p.m. ET.

Users also reported issues accessing Instagram and Messenger, according to social media posts and crowdsourced reporting sites like Downdector. The latter, however, cannot serve as an official confirmation of an outage — only a signal that one could be underway. Press inquiries to Meta about the outages’ cause were not returned.

The largest trouble seems to be with WhatsApp, though some people were seeing it resolved as of the time of writing.

(In our own tests, Meta’s apps were loading and we could send messages via WhatsApp, which indicates either the outages were not global in nature or they’ve already been fixed.)

Neither Messenger, Facebook or Instagram have publicly posted a confirmation of any issues via their X accounts.

This is not the first time Meta’s apps have seen a sizable outage this year.

On Super Tuesday in the U.S. (March 5, 2024), Facebook, Instagram and Threads were all down, leading users to experience error messages that “something went wrong” or they were taken to a landing page where they were logged out and couldn’t get back in. That outage lasted for a couple of hours before the apps came back online. At the time, Meta’s status page had signaled problems with products like Ads Manager as well.

Post updated after publication after the outage was resolved. According to WhatsApp, the issue was fixed by 6:19 pm ET, per a post on their X account




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Meta (again) denies that Netflix read users' private Facebook messages | TechCrunch


Meta is denying that it gave Netflix access to users’ private messages. The claim recently began circulating on X after X owner Elon Musk amplified multiple posts about the matter by replying “Wow” and “Yup.” The claim references a court filing that emerged as part of the discovery process in a class-action lawsuit over data privacy practices between a group of consumers and Facebook’s parent, Meta.

The document alleges that Netflix and Facebook had a “special relationship” and that Facebook even cut spending on original programming for its Facebook Watch video service so as not to compete with Netflix, a large Facebook advertiser. It also says that Netflix had access to Meta’s “Inbox API” that offered the streamer “programmatic access to Facebook’s user’s private message inboxes.”

This is the part of the claim that Musk responded to in posts on X, leading to a chorus of angry replies about how Facebook user data was for sale, so to speak.

Meta, for its part, is denying the accuracy of the document’s claims.

Meta’s communications director, Andy Stone, reposted the original X post on Tuesday with a statement disputing that Netflix had been given access to users’ private messages.

“Shockingly untrue,” Stone wrote on X. “Meta didn’t share people’s private messages with Netflix. The agreement allowed people to message their friends on Facebook about what they were watching on Netflix, directly from the Netflix app. Such agreements are commonplace in the industry.”

In other words, Meta is claiming that Netflix did have programmatic access to users’ inboxes, but did not use that access to read private messages.

Beyond Stone’s X post, Meta has not provided further comment.

However, The New York Times had previously reported in 2018 that Netflix and Spotify could read users’ private messages, according to documents it had obtained. Meta denied those claims at the time via a blog post titled “Facts About Facebook’s Messaging Partnerships,” where it explained that Netflix and Spotify had access to APIs that allowed consumers to message friends about what they were listening to on Spotify or watching on Netflix directly from those companies’ respective apps. This required the companies to have “write access” to compose messages to friends, “read access” to allow users to read messages back from friends, and “delete access,” which meant if you deleted a message from the third-party app, it would also delete the message from Facebook.

“No third party was reading your private messages, or writing messages to your friends without your permission. Many news stories imply we were shipping over private messages to partners, which is not correct,” the blog post stated.

In any event, Messenger didn’t implement default end-to-end encryption until December 2023, a practice that would have made these sorts of claims a non-starter, as it wouldn’t have left room for doubt. The lack of encrypted communications combined with read/write access to message inboxes means there’s no guarantee that messages were protected, even if that wasn’t the focus of the business arrangement.

While Stone is downplaying Netflix’s ability to snoop on private messages, it’s worth noting that the streamer was provided with a level of access that other companies did not have.

The document claims that Netflix had access to Facebook’s “Titan API,” a private API that had allowed it to integrate with Facebook’s messaging app. In exchange for the Inbox API access, Netflix also agreed to provide the social networking company with a “written report every two weeks” with information about its recommendation sends and recipient clicks and agreed to keep its API agreement confidential.

By 2015, Netflix was spending $40 million on Facebook ads, the document says, and was allowing Netflix user data to be used for Facebook ad targeting and optimization. In 2017, Netflix agreed to spend $150 million on Facebook ads and provide the company with “cross-device intent signals.”

Netflix and Facebook maintained a close relationship, with then-Netflix CEO Reed Hastings (and Facebook board member until April 2019) having direct communications with Facebook (Meta) execs, including CEO Mark Zuckerberg, COO Sheryl Sandberg, Comms VP Elliot Schrage and CTO Andrew Bosworth.

To maintain Netflix’s advertising business, Zuckerberg himself emailed the head of Facebook Watch, Fidji Simo, in May 2018 to tell her that Watch’s budget for originals and sports was being cut by $750 million as the social network exited from competing directly with Netflix. Facebook had been building the Watch business for two years and had only introduced the Watch tab in the U.S. in August 2017.

Elsewhere in the filing, Meta details how it snooped on Snapchat traffic in secret, among other things.




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