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Two Chairs raises $72M Series C in equity and debt to scale its therapist network | TechCrunch


When Alex Katz founded Two Chairs in 2017, he firmly believed that in-person therapy is the most effective for behavioral health.

Two Chairs used technology — a proprietary matching algorithm — to find the best possible therapists for its clients, but treatments took place primarily inside one of the startup’s half a dozen stylishly designed clinics located in prime locations throughout the San Francisco Bay Area.

But when COVID-19 erupted and the whole world moved online, the company was forced to reconsider its face-to-face approach. While Two Chairs now operates at least one brick-and-mortar site in each of the three states — California, Washington and Florida — it serves, the majority of the company’s more than 500 therapists treat clients virtually.

The adaption of the remote-first treatment model has likely helped the company to grow faster (and certainly less expensively) than it would have had it continued to emphasize seeing patients in person. Two Chairs says its revenue expanded eight-fold over the last three years.  

On Tuesday, the company announced a $72 million Series C equity and debt financing led by Amplo and Fifth Down Capital, bringing Two Chairs total funding to $103 million. Amplo also led the company’s $22.5 million Series B in August 2019. The debt portion, which comprised the minority of the latest capital, was provided by Bridge Bank.

Two Chairs is one of the latest therapy startups to raise substantial funding rounds. Last week, Grow Therapy, a three-sided mental health platform for therapists, payers and patients, raised an $88 million Series C round led by Sequoia.

Katz says that the primary difference between his company and other virtual behavioral health platforms, including Talkspace and Teladoc-owned BetterHelp, is that Two Chairs employs the “vast majority” of its therapists while most competitors contract with their clinicians. “That enables us to select therapists that we think are really high quality, and then we can train them on how to use measurement-based care,” he explained. Clinicians who use measurement-based care (MBC) could improve outcomes and reduce costs by assessing patients’ progress against standard metrics, but only a small portion of therapists use MBC in their practice, according to Katz.

Availability of remote therapy from independent clinicians, established institutions and startups like Two Chairs has been helping solve the shortage of mental health professionals in the U.S., but Katz says that online psychotherapy is not the panacea.

“While it has gotten easier to find a therapist because of different digital platforms, it’s still just as hard to find the right therapists and really high-quality care, and that’s the problem we’re trying to solve,” he said. “We still have far more demand than we can serve.”

Two Chairs will use its new capital to hire more therapists, expand into new states and improve its technology. The company currently offers its services for the price of a co-pay to Aetna and Kaiser Permanente health insurance holders and charges $226 a session for other individuals.

As for whether AI could one day replace mental health professionals, and therefore make a business like Two Chairs even more effective, Katz wasn’t so sure it’s possible anytime soon. “It is such a human, emotionally driven job, and that’s only possible [to do well] with a great therapist in the room,” he said.


Software Development in Sri Lanka

Robotic Automations

After reaching profitability, carpooling platform BlaBlaCar secures $108M debt line | TechCrunch


BlaBlaCar is an iconic name in the French startup ecosystem. The carpooling and bus ticketing company has been around for so long that it’s hard to consider it a startup anymore. Still, BlaBlaCar is an extremely interesting company today due to its unique trajectory.

What started as a scrappy online hitchhiking community became a startup that raised hundreds of millions and reached unicorn status. It then expanded to many countries across several continents, then scaled back its ambitions and started to think about profitability.

Today, the company is announcing that it’s secured a €100 million revolving credit facility ($108 million at today’s exchange rate). This will give it a new war chest to plan for the future and keep driving for growth — including through acquisitions.

“Debt is a tool that’s relatively attractive, non-dilutive, and super flexible too,” co-founder and CEO Nicolas Brusson told TechCrunch. The €100 million credit line is with several big banks based in France, the U.K. and the U.S.

BlaBlaCar isn’t paying any interest for now, as it has not tapped its debt line yet. But Brusson said he plans to use that debt facility to acquire smaller companies. As many startups are struggling because they can’t raise their next funding round, BlaBlaCar will be able to step in and acquire these smaller companies.

Profitable for the past 24 months

While BlaBlaCar isn’t a public company, it is slowly accepting the fact that it can share some metrics more publicly. This way, BlaBlaCar can reveal for the first time that it has reached profitability — in fact, it has been profitable since April 2022.

The milestone must come as a huge relief as 2023 has been a challenging year for French startups — except if you work on artificial intelligence products, of course.

“The whole business is profitable. We’ve been profitable for almost two years,” Brusson told us. “[In] 2022, [which] was the first almost full year post-COVID, except for maybe the first two months, we recorded €195 million in revenue. And we ended up basically slightly negative for the year, but that was really because Q1 was horrible.”

“But from Q2 2022 and onwards, we’ve been profitable. Then, in 2023, our revenue jumped to over €250 million. So we’re experiencing a little bit less than 30% in top-line growth and we’re still profitable.”

Profitable can mean different things to different people. Many companies like to claim they’re profitable even though they’re talking about EBITDA — a financial metric that doesn’t take into consideration the costs associated with a company’s assets. And Brusson is a bit fed up with companies pretending to be profitable and that are actually losing money every year.

In BlaBlaCar’s case, the company has been profitable on an EBITDA basis, but also generates net profits when you take everything into account — BlaBlaCar doesn’t own any cars or buses anyway.

In 2023, 80 million passengers booked a bus or carpool ride on BlaBlaCar. And the good news is that there are BlaBlaCar users all around the world — not just France.

“Brazil is bigger than France in terms of the number of users. And I think that India will be bigger than France for the number of carpool rides next year,” Brusson said.

The company hasn’t started monetizing its users in India, Brazil, Mexico or Turkey yet — it doesn’t take any cut on carpooling transactions. It will progressively add booking fees, which will also help when it comes to growing the company’s revenue.

One wrinkle is Russia. When the war in Ukraine started, BlaBlaCar had millions of users in Russia. While many tech companies decided to sell their Russian subsidiaries, BlaBlaCar’s Russian activities have been completely segregated from the rest of the business but BlaBlaCar doesn’t plan to sell it. Brusson argues this would be counterproductive, as it would essentially mean giving it away to a Russia-based owner.

“Today, it represents just under 5% of revenue, so it’s pretty small. It’s still part of the group, but it’s completely isolated and managed independently. … The company is totally carved out from the group. But if you want to sell it, in the current context, it’s like giving it away.”

Adding train tickets

In Europe, BlaBlaCar wants to aggregate all ground transportation methods. In addition to carpooling and bus rides, the company plans to add train tickets. Users will be able to buy tickets at some point in the next year or so.

“The idea for us is to combine it with carpooling. So we’ll be able to offer journeys with train plus carpooling — almost door-to-door,” Brusson said.

Even if you don’t book your next train ride on BlaBlaCar, the company is also experimenting with last-mile carpooling. “In that case, we have a different model for slightly shorter distances. The idea is to connect train stations with your destination. Typically, if you arrive at Vannes station, you often need to get to your grandmother’s house, your vacation home, your weekend getaway. You still have between 10 km and 40 km to go,” he noted.

As there are already many BlaBlaCar users who are driving in that direction, the company will ping those drivers to see if they can pick up a group of people at the train station and drop them off at their destination.

In non-European markets, bus rides represent the biggest opportunity. “The good news for us in these markets is that bus remains a very offline and fragmented industry,” Brusson said. He pointed out that people spend billions of dollars on bus tickets in India and Brazil — suggesting that, once again, there’s room for BlaBlaCar to grow.


Software Development in Sri Lanka

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