Former Salesforce co-CEO Bret Taylor, who recently co-founded Sierra, a new startup building a customer experience AI agent, joined us to talk about why he thinks AI agents are going to transform enterprise software. Taylor also chatted about what it’s like going from a big company like Salesforce to a brand new startup – and […]
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Sierra, the AI startup co-founded by OpenAI chairman Bret Taylor, has raised $175 million in a funding round that values the startup at $4.5 billion. Sierra, launched by Taylor and longtime Google exec Clay Bavor, focuses on selling AI-powered customer service chatbots to brands like WeightWatchers and Sirius XM. There’s an “agent” component, as well. […]
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