If a software product is successful enough, you’ll probably be able to find a company building an open source alternative. And yet, nobody has created a modern open source CRM product that can be considered as a serious competitor to Salesforce. That’s exactly what Twenty is trying to achieve. For the past couple of years, […]
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Meta hired Salesforce’s CEO of AI, Clara Shih, to lead a new organization building AI tools for businesses that use Meta’s apps to reach consumers, according to a LinkedIn post from Shih on Tuesday. Meta confirmed the appointment and the new Business AI group in a statement to TechCrunch. “I’m thrilled to share today that […]
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Marc Benioff famously got into tech as a child coder writing games. He’s always loved tech gadgets. During an episode of TechCrunch’s Equity, when asked about his latest gadgets, he showed off his Oura ring. But then he considered and said that his favorite gadget these days is his car. “I think my car is […]
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Bob Wise, the CEO of Heroku, Salesforce’s cloud platform as a service, has left. A Salesforce spokesperson confirmed the news to TechCrunch in a statement via email. “Bob Wise has left Salesforce for his next career move,” the spokesperson said. “We appreciate all that Bob has done for Salesforce and Heroku and we wish him […]
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Slack CEO Denise Dresser is approaching her one-year anniversary while leading her organization through a time of AI-driven change and continued questions about the return to office. Watch as Denise Dresser and TechCrunch Hardware Editor Brian Heater discuss how Slack is innovating with agents to empower teams to work smarter, faster, and more efficiently at […]
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Former Salesforce co-CEO Bret Taylor, who recently co-founded Sierra, a new startup building a customer experience AI agent, joined us to talk about why he thinks AI agents are going to transform enterprise software. Taylor also chatted about what it’s like going from a big company like Salesforce to a brand new startup – and […]
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Salesforce on Tuesday announced the general availability of its AI agent development platform called Agentforce. The offering is, in essence, a low- or no-code method for deploying chatbots for employees or customers. Salesforce says the new platform is already being used by firms including OpenTable, Saks, and Wiley “Agentforce doesn’t depend on human engagement to […]
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One of the tech industry’s biggest hype men, Salesforce CEO Marc Benioff, is psyched about AI, but points out that it hasn’t cured cancer.
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