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Robotic Automations

Sam's Club's AI-powered exit tech reaches 20% of stores | TechCrunch


Amazon may be scaling back its AI-powered Just Walk Out checkout-free tech in its stores in favor of smart shopping carts, but Walmart-owned Sam’s Club says it’s turning to AI to speed up its own exit technology. Instead of requiring store staff to check members’ purchases against their receipts when leaving the store, Sam’s Club customers who pay either at a register or through the Scan & Go mobile app can now walk out of the store without having their purchases double-checked.

The technology, first unveiled at the Consumer Electronics Show in January, has now been deployed at over 120 clubs across the U.S., which is 20% of the total number of Sam’s Club locations. Since rolling out, the company claims that it’s significantly sped up exits, as members leave the store 23% faster. The retailer plans to expand the tech to all its stores by year-end.

The system works via a combination of computer vision and digital tech that captures images of customers’ carts and then verifies payment for the items in their basket. Sam’s Club says AI is used in the background to speed up the process. The AI also learns and improves over time as thousands of exit transactions across locations are analyzed.

Before the technology was put into place, Sam’s Club members would have to queue up at the store’s exit to wait to have their receipts checked. The new solution keeps them moving along and frees up store staff to focus on other tasks.

The company also took a subtle shot at rival Amazon in announcing the expansion, noting that its technology arrives as “other retailers have struggled to deploy similar technology at scale, with some abandoning efforts” — a clear reference to Amazon’s pullback on Just Walk Out. In addition, Amazon had to fend off criticism that its AI tech had relied on human workers to review transactions. Amazon said machine learning had powered its technology and that contractors were only annotating the AI and shopping data to improve the system.


Software Development in Sri Lanka

Robotic Automations

B2B marketplace The Folklore bags $3.4M seed to get brands into global stores | TechCrunch


Amira Rasool founded The Folklore in 2018 to help fashion brands from emerging markets like Africa, Asia and The Caribbean tap into the international market. In 2022, the startup introduced The Folklore Connect, a B2B marketplace and wholesale management software for brands to sell to partner global retailers like Nordstrom, after it shifted from sourcing and selling directly to consumers.

What started as a mission to open the global market for fashion brands has grown into a platform that serves a diverse range of consumer companies, including those in beauty, health and wellness. Along the way, it has also enabled global retailers to source inventory from a diverse pool of creators.

Rasool told TechCrunch that the startup is introducing new services to give brands additional help they require to scale, including capital and talent. The plan follows $3.4 million raised in a seed funding round led by Benchstrength, a VC firm by ex-General Catalyst partners Kenneth Chenault Jr. and John Monagle, with the participation of existing investors Slauson & Co., Techstars and Black Tech Nation Ventures. The capital, which brings total funding raised by the startup to $6.2 million, will enable it to serve more brands.

“The key to The Folklore’s consistent user and revenue growth is continuing to build things that make sense for the customers we are targeting. We are not trying to expand too much, and just build something we think they might like; we are actually going to talk to the brands and see what the majority need, and that’s what we’re going to focus on,” said Rasool.

Among its latest offerings is The Folklore Capital, offered by its partners, allowing brands to receive loans of up to $1 million as working capital. Rasool said its pilot showed that brands went for loans of between $10,000 and $30,000.

“Access to capital is probably one of the biggest things that prevents small businesses from scaling. For diverse brands in particular, there are a lot of economic hurdles that these groups face, which makes it even harder for them to access capital. Since a large makeup of our community is diverse, we wanted to make sure that they had more resources that they can use to access capital,” she noted.

“This service is particularly helpful for people who are taking on big wholesale orders from our retailers. A lot of retailers’ payment terms are net 30 or net 60 (the retailer has 30 or 60 days to settle), so it is necessary for those brands to be able to have money upfront. That’s why purchase order financing was something that we prioritized because we are a company that is promoting wholesale growth. Providing access to working capital was also important so that brands could have money to hire people who can manage production, wholesale, social and more,” she said.

Its other offering is a labor marketplace for brands not in a position to hire full-time teams but require talent occasionally. Its community of brands recommends the talent or manufacturer, who are listed on the marketplace after several stages of vetting.

Brands gain access to the labor marketplace, capital and other resources, upon signing up (at a cost) on the startup’s main product, the B2B marketplace and SaaS product.


Software Development in Sri Lanka

Robotic Automations

Oura’s smart ring hits Target stores | TechCrunch


Oura on Monday announced that its smart ring will be available in select Target stores in the U.S. The deal, which also brings the wearable to the retailer’s site, follows similar announcements with Amazon in March and Best Buy last April.

It’s a good bit of validation for a company that almost singlehandedly legitimatized the smart ring as an alternative form factor to ubiquitous wrist-worn smartwatches and trackers. The retail push has been central to CEO Tom Hale, who took over the role in 2022, as interest in health trackers was on the rise amid the pandemic.

The period also saw high-profile adoptions from sports leagues like the NBA, as the company touted health tracking that could potentially catch COVID-19 infections early. In March 2022, the nine-year-old company announced that it had sold its one-millionth ring.

Target end caps will feature a “unique in-store sizing experience,” with dummy units on display. For those who purchase a $10 sizing kit through Target’s site, the retailer will send along a $10 gift certificate to offset the price.

The Gen 3 rings start at $300, but Oura’s subscription service is where the real revenue comes from. The company faced pushback when it announced that it would require the monthly fee to access certain features, though such criticism doesn’t appear to have had any major negative impact on Oura’s growth.

More validation for the form factor arrived earlier this year, when Samsung announced that it is launching its own fitness ring. The Galaxy Ring is set to hit the market later this year.


Software Development in Sri Lanka

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